Andrew Osbourne set off for his job as a security guard at the supermarket, where he had worked for over 20 years. But just over an hour into his shift, Andrew was attacked by a man who had a hockey stick with a modified blade attached to it, a shield, plus a builder’s utility belt with five kitchen knives attached. The man threatened to kill him, and all his 11 brothers and sisters, who he named individually. The assault left Andrew suffering with severe PTSD. Since the attack, Andrew struggles to leave the house, has recurring nightmares and has considered suicide. Nik and Eva initially help, asking Andrew to face his fears with the help of their five-point test.